tradesy return policy for sellers

If you accept the offer, the buyer has 24 hours to complete their order. In the app, Tradesy sellers must click the sell icon at the bottom to begin any sales process. If the item is found to be a replica you will be refunded in full. These include undergarments, children's toys, hazardous materials, tobacco products, and many others. My bank accounts and debit card were all correct - they didn't have a problem taking their service charge. Tradesy has a flat commission rate of about $7.50 for sales under $50. Horrible experience. !I do not recommend this site for sellers !! You'll find more information on how to return an item to a Professional Seller just here. Last updated Feb. 14, 2023 by Peter Jakes. Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave on their own terms. Additionally, youll be asked to choose the category of the item you are listing to make it easier for potential buyers to access your listing. Buyers who are doubtful about the quality and authenticity of the luxury items they purchased can have them sent to Tradesy HQ for authentication assessment. I have called and emailed several times regarding an item that came to me broken and fake! Putting your item up for sale on Tradesy is quick and easy. The website is user friendly to navigate. We only have so many days to confirm that we will have the item will ship in a timely manner. OneShop lets you sell more by importing your existing listings and then quickly cross-listing them to several marketplaces with minimal effort. Tradesy almost ripped me off of my $1,600. Smell will go away Is there any way to get feedback of a particular seller on tradesy like they do on ebay? Otherwise, you can simply register via their official website whichever method is convenient for you. tradesy return policy for sellers - vccsrbija.rs Is it true that if i were to sell an item i have to wait to get my money to see if the buyer is happy with purchase! i'd like to see if others have had problems this particular seller. My merchandise was treated as if its their own. This is far from the experience we want our customers to have, and extend our sincerest apologies for the inconvenience here. I do not shop with tradesy any longer. Tradesy provides both the seller and buyer with access to their trade history and creates profiles for all users who join the site. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Not only do you pay 15-20% of the sales proceeds to the site, you pay an additional 3% when you want to cash out your earnings. On eBay, you are limited to 250 free listings. (e.g., dust bags, paper bags, or boxes). Please know Tradesy authenticates every item listed on our platform using a combination of advanced technology and human expertise. However, if you are a professional seller, buyers will have, Payment works a bit faster on Vestiaire Collective. Fast shipping and excellent condition! They have stolen money that is mine. Thankfully, I was very pleased with my purchase and the quality was just as I had hoped for. However, they are returns or refunds on Tradesy. However, the site also holds seller money hostage for an extended period, spurring copious complaints from sellers. Learn more here. This chat rep advised me to reached out to the returns department at returns@tradesy.com. Aside from womens fashion, Tradesy, you can also sell or buy wedding items. Poshmark allows you to post an unlimited number of products on its platform. Im very happy with my purchase. Poshmark is an online marketplace best known for mens, womens, and childrens fashion. Tradesy Returns Policy Buyers have a maximum of four days after delivery to request a return. Sell the bag on our site! Exactly as described and definitely authentic. A better buck for good second hand designer shoes, accessories and whatever youre in the hunt for;-). Can You Pay Off a credit card with another Credit card? I Love shopping on Tradesy. You can see more about making an offer and settings here, and how to handle a counter offer here. Many online sales platforms have problems attracting customers to their sites. sounds worse than ebay! I ordered a size 18 in gray, received a small in taupe. Since your historical data is being moved over time, you will not have a seller badge right away. Uncategorized ; June 21, 2022 tradesy return policy for sellers . The Tradesy authentication team of experts will conduct a thorough inspection to determine whether the item is authentic or a designer replica. Why on earth would I seel a MOLDY bag to anyone??? Clearly the buyer wore the dress out to an event and returned it seven days later. I have ALL my bags authenticated BEFORE I list for sale and of course have the documentation to prove it. i checked her sold items and she sold about 6 of the same bag with the same photos. Trusted by thousands of online resellers, OneShop is the all-in-one tool that helps you increase your sales and grow your business. Maybe I don't know how to use the system most effectively. This is far from the experience we want our customers to have, and extend our sincerest apologies for the inconvenience here. Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. OneShop is a financial technology company, not a bank. On the other hand, you can use some impressive features on Tradesy, like the free shipping kit that eBay doesnt offer. Tradesy is also looking after its sellers. It goes against our guidelines to offer incentives for reviews. Once the whole process is complete, Tradesy will top up your earnings. Were always here to help. Worst selling app ever!! The website / Sellers are honest, merchandise Authenic. Tradesy Review: Better than eBay or Poshmark for Selling Your - Paypant LOVE IT and very easy to use and several opinions to pay for your product. Tradesy Seller's Guide to Returns - OneShop Moreover, Poshmark requires a little more high maintenance, while Tradesy is more like a list-it-and-leave-it platform. All while saving up to 90% off retail. In addition to authenticity, your product must not fall from any of the following restricted categories: Apart from the aforementioned restricted categories, Tradesy also does not allow listing items that are not manufactured for retail sale by any designer whose name, logo, trademark, style, or design is displayed in or on the item. And when an interested buyer agrees on the price, youll need to ship it to the buyer. Furthermore, Tradesy statistics guarantee its sellers that 80% of the returned items are being sold the second time around. Hi Nikema,We recently reviewed your feedback and wanted to follow up with you. Buyers have a maximum of four days after delivery to request a return. Smaller size different color! Fashion items that are not sold on Tradesy include: Tradesy is an app and a website that allows users to sell secondhand ladies high-end fashion and luxury items, such as clothes and shoes, at reasonable prices. when do I get to use this 25 hundred dollar bag? Tradesy on the App Store I received the Louie Vuitton that I wanted and I love it so much! Replies to negative reviews in < 24 hours. Anyone can write a Trustpilot review. If you prefer to call in to discuss any current issues at hand, you can always reach us at (844) 988-7233, our phones are open Monday-Friday from 7am to 3pm PDT and one of our lovely Member Care associates would be more than happy to assist you. Tradesy then return back the sunglasses after sending multiple proof of the brand new sunglasses and how it was sent in it case and wrap with bubble wrap. I reached out to chat support and they said I wouldn't get to keep my earnings since the buyer has requested a return. I just recently began listing and making sales on Tradesy again because I am cross-listing from Poshmark. I sold a Gucci bag in December and shipped the bag within 24 hours of the sale. Last experience was not so good and never received. This is why they make an easy and seamless return process if the buyer changes their mind and returns the item to the seller. If youre facing a similar situation, this Tradesy review will help you to decide the best platform to sell your clothes. All is correct. When it exceeds 250 products in a month, youll have to pay $0.35 for each product you list. In that case, you will ship to Vestiaires hub for the item to be reviewed, and then Vestiaire ships the item to the buyer if it passes the review. I was looking for a specific style and size of (vintage type) purse and found the closest approximation offered on Tradesy. I think it your database could be updated. If the seller is found selling designer replicas or derivatives, your earnings may be voided, and the item will be returned to you. While the seller may have purchased a bunch of bags to resell, that would definitely make me nervous. OneShop knows how challenging it is to resell online. Better places to sell designer clothing: Poshmark, which has an equally high commission but doesnt hold your pay or charge extra to cash out, Amazon and eBay are all better choices to sell your designer goods. In addition, there are thousands of designers and brands available on Tradesy. And if you sell more, then the fee increases to 19.8%. My luck seems to be that if I'm really interested in something, but still want to shop, other women seem to zone right into my vibe;-) It's happened before where someone snapped it up before I could get back to buy it. If you have any other questions or concerns please dont hesitate to reach out. PleaSe do not trust their promise of selling AUTHENTIC items ! Completing the purchase was relatively simple, quick and frustration free. Very pleased first-time Tradesy user. We're so incredibly sorry to hear about the negative experience you've had with Tradesy. The Nice BB is beautiful. Tradesy allows you to list as many items for sale on the site without any additional fees. So in total, the selling price made by the seller, plus the shipping fee, would be the total amount paid by the buyer. Hi James,We recently reviewed your feedback and wanted to follow up with you. We want to do anything we can to make each experience worthy of your best possible rating! Alternatively, we respond to emails 7 days a week and do our best to reply as quickly as possible.Its very frustrating to feel like youre not being understood or that youre not getting the help you need. Any item priced below $100 USD has a fixed selling fee of $12 USD. Over time, Tradesy has gone on to become one of the best e-commerce and e-marketplaces in the world. You would figure a company that charges 19% commission would encourage more selling. use a hair dryer Companies can ask for reviews via automatic invitations. This is often due to the lack of incentives to offer customers. TRADESY sell fakes, the owner is the closet owner of PENNY LANE It has been proven time and time again she sells Fakes. The number of days that the seller has to confirm the sale may have elapsed so you'd be in the clear. I'm sure glad I did! Horrible experience. Everything worked out perfectly! We want to do anything we can to make each experience worthy of your best possible rating! On Poshmark, you are allowed to sell items like womens, mens, and childrens fashion, new personal care products and makeup, accessories, qualifying electronics, home goods, and select pet items. Thank you! Please ship out ASAP, I'm leaving on vacation on 6/14 and would REEEEALLY love to take them with me ;). Submit Your Return Request Since the countdown to purchase is a high-pressure limit of 5 minutes Favorites are necessary, but 5:00 may not be enough time to move everything to the cart if I have selected a lot. No problem. If I knew there were no authentication card and the item was on final sale, I would not spend over $3K for the bag. when not using bag to take the lining out. However, Poshmark reportedly has a large audience of over eighty million users. i bought a bag for over 700$ this is my 4th purchase. We use dedicated people and clever technology to safeguard our platform. eBay is one of the founders of resale marketplaces; it was launched in 1995. Im treated this way and we sold over 1/2 million dollars in merchandise. Friendly, professional and exceptional range of unique items at relatively reasonable prices. Furthermore, it is an online marketplace quite similar to eBay that allows users to list and sell their high-end fashion items. Its very frustrating to feel like youre not being understood or that youre not getting the help you need. We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. The option to make an offer has been enabled for all of your items moved from Tradesy to Vestiaire. Thanks. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. We're so sorry to hear about the trouble regarding our commission rate! When you become successful, they will make upp a reason to suspend your account. Keep in mind that: For more info on listing guidelines see here. Two days later the bag of my dream bag arrived. Tradesy hooked up with Authenticate First, these people don't know what they are doing. Tradesy provides three different methods of shipping, which include using a shipping kit, using a prepaid FedEx shipping label, or, if the location is close to your area, you can ship it yourself. Both looked better than their photos. See more, Since your historical data is being moved over time, you will not have a seller badge right away. Looking forward for receiving all my purchases on time. Tradesy ranks 1st among Used Clothing sites. Help Center - Vestiaire Collective I hope the class suit action closes this scam company down! This company will hold your money so you can buy something else.OMG!! Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave on their own terms. The seller payout process is HORRIBLE. So if you put your trust on tradesy, you are 100% WRONG and will get scammed. has things improved for sellers? In that case, you will ship to Vestiaires hub for the item to be reviewed, and then Vestiaire ships the item to the buyer if it passes the review. Tradesy has a consumer rating of 4.7 stars from 35,456 reviews indicating that most customers are generally satisfied with their purchases. One happy customer! If the item is found to be a replica you will be refunded in full. Regardless, I will be sure to share your feedback with our Product Team in hopes that they will revisit the sellers' commission structure. I'll never purchase anything from this scam company. It is always our goal to provide excellent customer service, If theres anything else specific youd like to share, that would help make your Tradesy experience even better please let us know. I sent them back for authentication and supposedly the authentication process by Tradesy was done. That is, if the purchased item does not meet the criteria, buyers can receive store credit. There was a hundred dollar coupon, and the bag was described as gently used. Buyers are unable to return items, but if they get an item that does not match the listing details, they can contact Vestiaire Collective to have the item inspected and authenticated by experts. Tradesy has zero tolerance for designer replicas or counterfeited listings. The transfer fee is for the payment processing fees Tradesy pays on your behalf when you sell an item. These earrings are 100% fake and look awful. It was discontinued several years ago so I couldn't buy it new, and I had yet to find it on a secondhand luxury reseller site (Real Real, Fashionphile, etc). While you may find many inexpensive brands there, the steep selling fees make Tradesy a great place to sell designer and luxury inventory. And is clean and gently used. We're so incredibly sorry to hear about the negative experience you've had with Tradesy. Especially, if they are claiming damage then I MUST know. For items priced at less than $150, the payment processing fee . It was the worst experience of customer service they've had. Banks vs. Credit Unions: Whats the Difference? Now it is Vestaire and nobody will help me. This usually takes 24-48 hours (but sometimes less). Any company that holds your available earnings an additional 7 business days (so that they can earn interest on it, Im sure) is ripping its sellers off! anywho. I have returned the so called Chanel items and etc. Payment works a bit faster on Vestiaire Collective. To us, your feedback is everything, wed love to hear from you. You can choose to disable the option to make an offer on an individual item or your entire closet. We want to do anything we can to make each experience worthy of your best possible rating. We're so incredibly sorry to hear about the negative experience you've had with Tradesy. We enable millions of customers to sell what's in their closets and fund their next shopping spree. Items made of fur or breakable materials such as glass, ceramic, etc. Tradesy is a site to buy and sell designer-wear, ranging from jackets and shoes to wedding gowns and accessories. Because they want you to use your earnings for purchases on their app. On the other hand, Tradesy is a marketplace created by and for women. The site is more like a womens upscale luxury marketplace. i recently puchased a purse on Tradesy and the item on trdesy was not shipped to me Terry T shipped the same style but a replica a fake purse i regret buying anything on tradesy im very dissapointed ! The seller that I had however was non-communicative and although I love my purchase, there was glue on the handles of the bag and the tissue paper that it was wrapped in stuck to this glue which makes me question the seller. -Tradesy will return all items deemed above fair market value. We hope this sheds light on our authentication process. This means that you can only list 250 products per month. Tradesy are totally so unprofessional they have not bothered to send me an email even notifying me of the refund, I only found out when I checked on the sales delivery date to find a little sentence that says "refunded".

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tradesy return policy for sellers