sykes customer service representative job description

We also provide a SYKES scholarship for aspiring students and children of our U.S.employees. Remote Healthcare Customer Service Representative job in Atlanta, GA. View Job description, benefits and responsibilities. Hourly pay at Sykes ranges from an average of $9.13 to $17.53 an hour. Our company offers customer service solutions, tailored to the unique needs of our clients. New Foundever research shows convergence and divergence in equal measure between countries when [], The Metaverse is complex and its future remains unknown. Was offered a transfer but was unable to accept because I can only commit to part time hours. All 8 hour shift. I still loved this job. Customer service reps are the front lines of service providers in customer support. Click herefor more information on our Cookie Policy and Privacy Policy. COMMITMENT TO ETHICS AND EQUAL EMPLOYMENT OPPORTUNITY: Sykes Enterprises, Incorporated is firmly committed to conducting business in compliance with the letter and spirit of the law and other accepted standards of business conduct as reflected in the company's policies. 4. Find out if you meet the requirements! WebAssist customers with inbound customer service tasks over the phone. But companies should prepare to leverage [], Why CX needs to go back to basics in 2023, The latest Foundever report, Time to Act: The Customer Experience Trends Shaping 2023, []. Learn more about English, Czech, Slovakian. Customer Service Agent Jan 2014 Aug 2014 Sykes Fort Smith, AR. Larnaca, Larnaca, Cyprus, Join to apply for the Customer Service Representative role at Sitel Group (previously Sykes). They know first-hand how satisfied and dissatisfied customers are with the services they receive. SYKES Home seeks qualified individuals and places Bilingual Customer Service Reps in roles that best fit their qualifications. Job Description. Full Time Senior Level Offers Benefits High School Diploma Required $23k-27k yearly est. As a leading global provider of customer experience (CX) products and solutions, Sitel Group empowers brands to , Posted: (3 days ago) Work From Home, Canada. It was a wonderful 19 years that I will treasure for the rest of my life, I loved working at Sykes, I loved the company, I would work for them still if they didnt go bankrupt, Great to work at Buckingham palace with quality tradesmen. Basic understanding of technical troubleshooting. Solutions built by operations for CX success. Our work from home opportunities offer a flexible work-life balance and allow you to earn income while saving money and time on the commute. Job Description Role : Customer Service Representative Qualification : Any Degree/ Under Graduate Experience : 0-2 Years Working Days : 5 Days Shifts : Rotational Night Shifts Week Offs : 2 Week Offs Transport : 2 Way Cab Desired Skills : * Need Excellent Communication Skills * Must Have Strong Technical Knowledge Sykes Enterprises, Incorporated insights Based on 2,867 survey responses Areas for improvement Sense of belonging General feeling of work happiness Overall satisfaction Fun Place CSR - Customer Service Representative (Current Employee) - Lakeland, FL - February 14, 2023 Fun loving place to work. Permanent. 30+ days ago. Business process outsourcing (BPO) services, IT consultancy, and IT-enabled services such as technical support and serviceare all offered by the organization. SYKES is now a part of Sitel Group ! ***URGENT!!! ), $15.00 Full-time. 8 hour shift. Customer Service Representative - Sitel GLORIETTA 1 (MAKATI) ***URGENT!!! PURPOSE OF JOB; As Customer Support advisor, you will answer incoming calls from customers, respond to inquiries, manage complaints, handle cash transactions, and provide general information. Want to know more about this vacancy? Sales Associate / Key Sales / Seasonal Opportunities - Banter by Piercing Pagoda - Clackamas Town Center - Portland, OR, Thermal Integration and Aerodynamics Intern, Regional Sales Manager - Connecticut/New England, Pega Developer _Hyd/Chn/Kolkata/Bangalore (5+ years), Recruiter:in (m/w/d)- internationale Personalberatung, Senior Specialist, Quantitative Portfolio Optimisation, Senior Project Manager (Remote) - Laboratory Information Management Systems, SERVICE MANAGER $500 HIRING BONUS (43756), Assistant Director - Adoption & Enablement Advisor Desktop, See who Sitel Group (previously Sykes) has hired for this role, Is English native (additional languages are considered an advantage), Is service oriented and has great interpersonal skills, Has strong communication and problem-solving skills, Special discounts and offers with local restaurants, cafes, gyms and many more, Modern, newly renovated, and centrally located office, Help with local administration such as opening a bank account and immigration forms, Monthly SYKES activity day (exploring Cyprus). Sign in to create job alert 9,000+ Customer Service Representative Jobs in Canada (731 new) Customer Service. Family oriented environment, but focused on the task and goals. This is the right job for you if you're able to: Provide a Windows 10 computer you can use for work, Empathize and be friendly with people you've never met, This position requires that you provide your own computer, Desired qualifications, skills and experience. Remote: Customer Service Rep (Canada) Sitel Group (previously Sykes) California, United States 20 hours ago Be among the first 25 applicants Previous experience in Customer Service, preferably in the Financial industry; Computer literate: Word-processing, Excel, internet and general systems usage; Ability to work under pressure, detail oriented and flexible. Responsive employer. Special discounts and offers with local restaurants, cafes, gyms and many more, Modern, newly renovated, and centrally located office, Help with local administration such as opening a bank account and immigration forms, Monthly SYKES activity day (exploring Cyprus). Customer service representative job description The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Our CX solutions accelerate CX and digital transformation, simplifying customer contact through human-centered strategy, robust technology and insightful data. In this role, you will work as a Customer Support & Travel Agent for one of our clients, in the aviation industry. Jobs View All Jobs. 11/21/2022 11:27 PM. John H. Sykes created the firm in 1977 in Charlotte, North . Responding promptly to customer inquiries. We're excited to announce that SYKES is now a part of Sitel Group As you move forward with your job application, you may see some communications come from Sitel Group as well as SYKES. Job Description Title: Intuit Customer Service Representative Country: United States Job description: Your interest in SYKES has come at an exciting time in our history. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Posted: (1 days ago) WebInsurance Customer Service Representative (unlicensed) Sykes Enterprises, Inc. Augusta, GA: $31K-$31K: Banking Customer Service Representative: Sykes Enterprises, Inc. Spartanburg, SC: $29K-$29K: Customer Service Insurance Representative: Sykes . Polish. Across all business sectors from banking and financial services to travel and hospitality, we partner with our clients to overcome their unique customer experience challenges and help them realize tangible results. SYKES is the best company where you can work, learn . This will help candidates to easily find suitable jobs near their placement, reduce the unnecessary costs when they get to find the occupation. Description. Flexible work hours good balance between business and personal life phenomenal culture. city, state, country. Job Description Indeed.com Jobs View All Jobs SYKESHome Reliable Solutions for Customer Service | SYKES ), $16.25 SYKES provides customer contact management solutions and services in the business process outsourcing arena. Dismiss. Our complete service offering helps clients acquire, retain and increase the . Begin your career with us in the Customer Support role with the opportunity to advance into other positions , Posted: (5 days ago) Web78 Sykes Remote Customer Service Agent jobs available on Indeed.com. Lensa, Inc. - Lensa is a job search engine. job title, keywords. Sykes Customer Service Representative Job, Remote or Philadelphia, PA *With your job application, you may see some communications come from Sitel Group as well as SYKES. Does the customer experience landscape look the same in every country? It was hard for my customers to understand me sometimes. $15.00 AN HOUR MOVING TO $17 AFTER BEING UPSKILED, Full benefits package including medical, dental, vision and life insurance, 100% free college tuition program after one year of employment through University of Arizona Global Campus, Requisition #: 3045BR Site: Chavies c***@sykes.com. EOE including Disability/Protected Veterans. Join us as a Customer Service Representative at our Hazard location! As customer support is one of the most chaotic departments within a company, a support rep must be able to multitask seamlessly between tasks like handling high-priority tickets, documenting solution articles, and preparing notes for meetings/events in a way such that their time and energy is divided optimally. By clicking Agree & Join, you agree to the LinkedIn. With Sitel, a global leader in customer experience management, you can deliver exceptional experiences for our clients' customers - all from the comfort of your own home! Sitel Group 3.3. Click herefor more information on our Cookie Policy and Privacy Policy. Work, learn and grow with the Top Employer and BPO Company of the Year! Find out if you meet the requirements! Contact. . . Customer Service Representative Job Responsibilities: Serves customers by providing product and service information and resolving product and service problems. Contract Type. REPORTS TO: Account Supervisor. Process orders, prepare correspondences and fulfill customer inquiries to ensure customer satisfaction. We offer competitive salary and benefits packages, provide various learning, development and mentoring opportunities and put programs in place to promote career growth. Contact Number +506 **** **** Engage via Phone. For faster processing, join our Virtual Hub directly via Zoom (MON-FRI, 9AM-10PM): Solutions built by operations for CX success. Communicating with customers through various channels. Click the link in the email we sent to to verify your email address and activate your job alert. However, employment in call centers is expected to grow by 36 . You'll also offer support by trouble-shooting technical issues related to QuickBooks in a fun team environment. With +170K associates connected around the globe within an award-winning performance culture, every customer conversation delights and builds long-term loyalty. Workplace Type: B&M Seasonal Customer Service Representative. $16.25 an hour. Handle product recalls. Handle inbound service calls. At SYKES, we help people one caring interaction at a time - that includes you!

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sykes customer service representative job description