. About Liveops Employee benefits & perks. The organization relies on Okta to provide streamlined, secure, and consistent access to all its appsensuring daily work can be done effectively anywhere, anytime, and on any device. When I started it, my team said, Youre crazy. To have an identity management solution that wasn't cloud-based really wouldn't work for us. Still have questions? Submit an application for an available virtual contact center opportunity. Please enable it to improve your browsing experience. Onboarding is also simpler: new employees now receive login credentials and access to all the tools they need on their first day on the job. But what good is making your own schedule if you cant get a schedule? Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. FLEXIBILITY AT SCALE. Grow your home business through Liveops client network, working with the brands you know and love. Liveops is currently accepting applications in the following states: AK, AL,AZ,DE, FL, GA, IA, ID, IL, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY, Some clients may require additional security measures and technology equipment, Liveops systems are not currently compatible with Mac or Chromebook. Remember me. Copyright 2023 Liveops, Inc. All rights reserved. . Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Copyright 2023 Liveops, Inc. All rights reserved. Browse case studies, customer service tips and other helpful resources for enterprises. The more investment you make in yourself, the greater the reward. Okta goes so much further than other providers, Huckabay says. Want to give someone something unique this holiday season? Some clients also pay commissions. I like feeling like Im helping people all from the comfort of home. Different programs have different pay structures. Liveops is a recognized thought leader in the virtual contact center and customer service industries. You dont necessarily have calls every minute, however, which makes the hourly rate suspect. Live Nation wanted one secure point of entry to all apps so users could efficiently move between tools as required, without pausing to re-authenticate. Our distributed workforce of highly motivated independent contractor agents is driven to deliver the best possible level of service with every call. Goodbye long commutes, rigid schedules, and busybody managers. Forgot password? process. Easily connect Okta with LiveOps On-Demand Contact Center or use any of our other 7,400+ pre-built integrations. Now we can focus on making sure IT is partnered with the business in everything they do.. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Its why weve led the industry in virtual flex agent services for more than 20 years. Set your own schedule to work around your life. They appreciate the price (there is a free option also), ease of install, usability, and the option to schedule checks and provide detailed reports. All rights reserved. Its a huge volume of work, and thats why Live Nation provides its people with best of breed collaboration, communication, and productivity tools. Existing Duo Security enrollments. Login. Independent Contractors are responsible for expenses and control their profit and loss. Look in your Okta Welcome/Activation email (If you received one during your company's onboarding process). Login here. Live Nation Entertainment is the largest live music company in the world, putting on 30,000 concerts and 100 festivals a year, and selling over half a billion tickets annually to music and sports events via Ticketmaster. A wide array of jobs -- many of them well-paid -- don't require a degree.. Liveops employees can directly contribute to the success of students journeys through college into . Actual earnings may vary depending on client opportunity and support required. Scottsdale (headquarters) 1365 N. Scottsdale Rd Suite 390 Scottsdale, AZ 85257. The background check requires a $24.99 processing fee paid directly to our vendor. Be the customer care voice of top brands, providing best-in-class service. Authentication (SSO) API Event Hooks Inbound Federation Inline Hooks Outbound Federation RADIUS SAML Workflow Templates Workflows Connectors SWA OIDC Learn more Healthcare Patient Support Help patients get the most out of treatment plans Learn more Inbound Sales But in the wake VirtualFlex delivers high quality customer experiences that strengthen your brand What story does your customer experience tell? Modernize recruiting, onboarding, insurance and payment processes all in one easy-to-use platform. Copyright 2023 Liveops, Inc. All rights reserved. Hundreds of enterprises have trusted Liveops to improve their customer experience by leveraging our VirtualFlex platform that includes exceptional talent, award-winning distance learning platforms and top-ranking security standards. Liveops Nation Login. Okta gives you a neutral, powerful and extensible platform that puts identity at the heart of your stack. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Health, Dental & Vision. To accept cookies continue browsing as normal. Director of Customer Care, healthcare organization. Not everyone will be as precious with your business as you are. Rather, you are self-employed meaning you work for yourself, or your business. Take our quick quiz and well recommend our top client matches for you. It was as simple as they said, adds Myers. Easy global collaboration. The world class support of Liveops and unparalleled access to world-renowned clients. Secure your consumer and SaaS apps, while creating optimized digital experiences. Application and Certification: Liveops path to becoming an Independent Contractor Agent: Complete an application to join Liveops Nation, which includes passing a background check. Huckabay describes his vision of the future of work: enabling people to work from home, offices, or shared office spaces. Companies across a variety of industries trust Liveops to provide virtual contact center services. Remote Work-From-Home Call Center Agents Independent Contractor, Work-From-Home Nights & Weekend Call Center Agents Independent Contractors, Licensed Life Insurance Independent Contractor Agents Remote Work from Home. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); A quiet place to work online. Please review the Liveops basic technology requirements by clicking here, Learn about Liveops Enterprise Solutions Click Here . And this month two of the best teaching, We've reviewed 5 new hustles this week, which provide good opportunities for designers, notaries, Basic strategies to survive inflation involve spending (or saving) less or earning more. You can also manage cookies in your browser settings. Improving Peoples Lives. Browse case studies, customer service tips and other helpful resources for enterprises. Okta enables our employees to get to their applications wherever they are and enables a mobile workforce., Once Live Nation decided to implement Okta as its identity solution, the company was able to deploy the software quickly. Build a thriving work-at-home business providing customer service for top brands across a number of different industries. Privacy Policy Terms of Use Learn about Liveops Enterprise Solutions Click Here Learn more Tax Support Provide support to users of top tax software providers. We use cookies to improve your experience on our website. Our Offices. Liveops Nation is a supportive, inclusive community of entrepreneur agents who are there for one another with tips for success, real-time answers, a friendly hello and a shared experience. Scottsdale (headquarters) 1365 N. Scottsdale Rd. Earning potential. Learn more about how Liveops virtual contact center solutions can scale your business.. Let's Connect . Which equals no money! Its important we stay current with technology and provide our employees with the best tools in order to deliver on our mission to produce music, sell tickets and do sponsorships.. Quickly assessing customer needs and providing sound solutions. Liveops is a legitimate company. After all, says Myers, Okta is arguably the most successful application weve ever deployed. Sound: Must have a sound card installed and be equipped with speakers or headphones. Sign an Independent Contractor Agreement. Press & Media. Organizations. Live Nation Entertainment is the largest live music company in the world, putting on 30,000 concerts and 100 festivals a year, and selling over half a billion tickets annually to music and sports events via Ticketmaster. Support staff employees are great and work hard to keep us busy and motivated. Browse case studies, customer service tips and other helpful resources for enterprises. Norton 360 with LifeLock helps keep your digital life safer. This means you can choose when, where, and how often to work! Be a superhero sales agent with great earning potential. Employees embraced the change, easily adjusting to the single portal and enjoying a boost in productivity. Keith Myers, SVP Business Technology, Live Nation. First, check out our frequently asked questions about the agent experience and application process. Oktas Single Sign-On and network of pre-built integrations were more advanced and easier to use than those of any other provider. If you have not created a ticket yet then you would need to register or create a new ticket to begin. Liveops is a recognized thought leader in the virtual contact center and customer service industries. Gift Matching Conducting inbound/outbound customer service calls. And unlike other potential identity management solutions, Okta could meet Live Nations 100% cloud mandate. Sign an Independent Contractor Agreement. Notably, competitor WorkingSolutions operates with similar terms, but appears to have more clients and fewer unpaid minutes. REDUCE RISK Rest assured your contractor compliance is always audit-ready. Build a thriving work-at-home business providing remote customer service for top brands. Most opportunities pay a per-talk-minute ratebasically, the more calls you take, the more you earn. Improving Peoples Lives. See all features. Find Out How & Apply . They love it because it does what it's supposed to do.. Learn about Liveops Enterprise Solutions Click Here . Best of Antivirus Software. Love the flexibility of the jobs, but wish training was paid. You may also receive performance-based pay or other incentives. Intelligent The customer service industry can be tough at times, so in order to attract and retain customers, its important to provide them with the best service and care. Come on board! Sell top insurance coverage to warm leads (license required). Reach out to us. You don't necessarily have calls every . A lot of work goes into hiring great people, and we see LiveNation as a great place to work, says Myers. Guide customers through the claims process. Well create a unique plan to ensure a smooth transition for you, your teams and independent contractors. This field is for validation purposes and should be left unchanged. Learn about Liveops Enterprise Solutions Click Here . Join the revolution of the modern contact center! Empower agile workforces and high-performing IT teams with Workforce Identity Cloud. We were getting rid of all of our on-premise servers and moving everything to the cloud, Myers reiterates. Your customers deserve the best at every touchpoint. Global event powerhouseand a tech leader, Reducing friction in a crowded IT landscape. Submit an application for an available virtual contact center opportunity. We would like to show you a description here but the site won't allow us. Operating System: Must be one of the following: Browser: Google Chrome (latest version) or Internet Explorer 11, Monitor: Capable of displaying at least 1024 X 768 pixels. Since you are self-employed, you are in control of your profits and losses. Independent Contractor management Ditch the paperwork and endless manual tasks. Its all part of keeping Live Nation at the forefront of cutting-edge technologyand Okta will be a part of that journey, every step of the way. Passwordless. Our technical teams worked with the support team from Okta Customer First to really come to grips with the product; from there the major rollout was four or five months afterwards.. We couldnt have done it without Openforce. Across the country. They have to be accessible, easy to use, secure, and platform agnostic. People start, they have great tools, they have great equipment, and they know what they're supposed to be doing. Please update your browser to the latest version on or before July 31, 2020. Okta has the same vision we do, Okta is working with technology partners that fit with where we're going. For example, Live Nation currently uses one cloud provider; and Huckabay is in the process of implementing a second cloud. I enjoy working with LiveOps because it allows me freedom to choose my work schedule. ; The user selects the Duo Security option. Explore more Liveops remote opportunities Retail Support Assist customers with orders, questions, and returns. With Okta we're able to quickly deploy tools to new employees. (sales@liveops.com) Press & Media. Were ranked #1in Flexjobs 2023Top 100 Companies with Remote Jobs. If you are still unable to resolve the login problem, read the troubleshooting steps or report your issue. Join Liveops Nation and experience the freedom and autonomy of being self-employed! ), A corded headset compatible with this telephone, A dedicated landline with telephone service, the ability to pass (and pay for upfront) a background check, A computer with a wired connection to the internet, Processor: 3 GHz Intel Pentium P4 processor or better. Want to become a Liveops agent? https://join.liveops.com/work-from-home-call-center-jobs/ To find out more, read our Privacy Policy and Cookie Policy. Forgot your password? Check the Eligibility requirements and make sure were currently accepting applications in your state. Mobile first. The background check requires a $24.99 processing fee paid directly to our vendor. If you choose to contract with Liveops to provide virtual contact center services, youll join a network of other self-employed individuals or business owners, and have access to a variety of client programs and opportunities. Copyright 2023 Okta. Okta had a truly cloud-based solution with lots of built-in integrations, and it almost seemed too good to be true., But it was true. The IT team searched for a cloud-based identity management solution that would streamline access and integrate instantly with a range of best of breed apps, and facilitate onboarding processes. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Live far from an urban center? Support. Submit ticket. Once the Openforceplatform was in place, a major pressure point was released. Stay ahead of workforce trends and hot topics by subscribing to Liveops Connections, our quarterly newsletter! Avoid Recruiting Scams Here's everything you need to succeed with Okta. GET A DEMO SAVE TIME Automate your processes and stop chasing down documents. Login to track your existing support requests. It changed what we focus on as IT, he says. That meant finding an identity management solution that was easy to use and flexible, and one that integrated with a broad range of applications. Connect contractors to affordable commercial insurances. Heres a direct link to where you can sign up. Liveops Okta. With Liveops' VirtualFlex platform, you don't pay for brick-and-mortar overhead. On the first of January, you wake up feeling Now, that was a shocker. Marjorie didnt anticipate being named Liveops 2022 agent of the year. Flexibility. The amount of paper eliminated alone was a huge benefit. The sign-in URL is the web address you use in your desktop browser to access your company portal. We understand the struggles of companies that utilize independent contractor workforces because weve experienced them first-hand.

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