eastbourne hospital admissions

The childrens service was in the process of introducing Excellence in Care audits and the tool included a regular paediatric early warning system (PEWS) audits. Alongside the falls assessment an individual needs assessment is completed. The Ridge, St Leonards-on-Sea, East Sussex, TN37 7RD Acute Admissions Limited Headquarters. Hospitals. The service managed safety incidents well. Large amounts of money or valuables, such as jewellery or electronic devices etc. Elimination of the three-day hospital inpatient requirement for Medicare coverage of post-hospital SNF care. You will have a small locker next to your bed or chair for your personal possessions. Staff we spoke to were able to demonstrate an understanding of their responsibilities to safeguarding vulnerable adults. Facilities in the department included a dedicated area for patients with mental health needs and for children. We understand that family members may wish to visit during meal times to help you eat, if this is needed. Where compliance with VTE risk assessment and prevention had been a concern in our previous inspection report, there was now evidence of high rates of compliance with 95% of patients having a properly completed VTE risk assessment in July 2016. Admissions Unit - Eastbourne DGH - Information for the day of your surgery This information gives you some advice and helps you prepare for your procedure and visit to the Admissions Unit at Eastbourne DGH. Kings Drive, Eastbourne, East Sussex, BN21 2UD Infection prevention and control standards were variable. . Aurora East. The Conquest Hospital in Hastings and our Community Services were rated 'Outstanding' and Eastbourne DGH was rated 'Good' Our two acute hospitals have Emergency Departments and provide 24 hour a day care, offering a comprehensive range of surgical, medical, outpatient and maternity services, supported by a full range of diagnostic and . Infection prevention and control measures had improved since our previous inspection. UK Covid-19 hospital admissions are highest since July with ICUs in London, North West & North East worst hit. There were clear and effective processes for managing risk and performance. The trust rate of surgical site infections (SSIs) was better than the national average. Eastbourne Midwife Unit (EMU) is in Eastbourne Sussex and part of the East Sussex Healthcare NHS Trust. We spoke with 6 staff members to understand what is was like working for the service, including midwives, maternity care assistants and housekeepers. There were systems in place to support learning, improvement and innovation. The Epic Health Research Network (EHRN) data show hospital admissions remaining below expected levels through at least April 9, 2021. Your friends and relatives will be able to call you directly (charges apply). Staff we spoke with were highly motivated to provide care that was kind and promoted dignity. Staff understood how to protect children, young people and their families from abuse and the service worked well with other agencies to do so. The incidence of both pressure damage and falls had shown a sustained improvement over time. We also looked at a wide range of documents including standard operating procedures, meeting minutes, risk assessments and recently reported incidents. Staff had training in key skills, understood how to protect patients from abuse, and managed safety well. As such, Rosewood Ranch admits clients 24/7 for our Inpatient and Residential programs. They are standing by 24 hours a day, 7 days a week to take your call. Provide an acute frailty service at least 70 hours a week, with the aim to complete a clinical frailty assessment within 30 minutes of arrival in the ED/SDEC unit. Staff were aware of the duty of candour and gave patients honest information and support. The service had improved the triage process with significantly improved training and clinical competency checks for nurses and HCAs. Staff were caring and compassionate, working to maintain privacy and dignity of their patients. Any other browser may experience partial or no support. Apply to Nhs Trust Hospital jobs now hiring in Eastbourne on Indeed.com, the worlds largest job site. Eastbourne District General Hospital. They treated patients with compassion and kindness, respected their privacy and dignity, took account of their individual needs, and helped them understand their conditions. . Trust audits taking place were adult asthma, dementia, diabetes foot care, end of life care, falls, Parkinsons disease action, pulmonary rehabilitation, and cardiology and staff were aware of audits taking place. Leadership, governance and culture were used to drive and improve the delivery of high-quality person-centred care. Latest data is for the East Sussex Healthcare NHS Trust, which covers the DGH, Conquest and Bexhill Hospital. Standards for the completion of safeguarding training were variable with all staff meeting the requirement for level 1 training. The trusts urgent and emergency care Friends and Family Test performance (percentage recommended) was better in comparison to the England average. BN25 1DH, In The incident-reporting system indicated consistent oversight from the senior team and a detailed approached to establishing the causes. Doctors, nurses and allied health professionals worked together to provide integrated care that met the needs of patients. The service had enough staff to care for patients and keep them safe. Published Toiletries, including a hairbrush or comb, soap or a soap substitute, toothbrush, toothpaste or denture cleaner, and any shaving equipment needed. Get alerts when we inspect. This information gives you some advice and helps you prepare for your procedure and visit to the Admissions Unit at Eastbourne DGH. 6 June 2018. It has a number of medical and surgical wards and specialist units, a 24-hour Emergency Department and a full range of diagnostic services including Magnetic Resonance Imaging (MRI), Computer Tomography (CT) and Interventional Radiotherapy. The hospital staff tried to ensure that the individual needs and preferences of patients were met. The trust had participated in a national benchmarking programme for outpatient departments and the womens health service had achieved successful accreditation from the British Society of urogynaecology in 2017. The trust was established as East Sussex Hospitals NHS Trust on 1 April 2002, taking its current name on 13 May 2011. Meals times are scheduled at varying times, depending on your unit, during the following time blocks: Breakfast: 7:00 a.m. - 9:00 a.m. . If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. Staff knew about the psychiatric liaison team based in accident and emergency department and that the team were available 24 hours every day. Where individuals needed support this was provided. Earlier recognition and identification resulted in more timely review by the critical care outreach team, who had oversight of all NEWS Scores for all patients in the hospital. Click on the Bus route to see step by step directions with maps, line arrival times and updated time schedules. Building: Acute Admissions Unit. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. There was a dedicated practice development nurse in post who provided support to all members of the emergency department team. In most wards there is a bedside television, radio and telephone system called Hospedia. People were respected and valued as individuals. We saw real warmth in the relationships between ward leaders and nurses and from the HoN towards their wider team. It is managed by the East Sussex Healthcare NHS Trust . Strong clear leadership seen, staff felt well managed and well led. Staff worked well together for the benefit of patients, supported them to make decisions about their care, and had access to good information. You can find further information about how we carry out our inspections on our website: https://www.cqc.org.uk/what-we-do/how-we-do-our-job/what-we-do-inspection. The trust systems for the management of patient records were new and not yet fully embedded.Patient records had been moved off site and were retrieved when needed but staff reported some delays in this. They supported staff to develop their skills and take on more senior roles. This included greater emphasis on evidence-based practice and training. Practice changed where required improvements were identified. The department performed similarly to or better than national averages in the Emergency Department Survey 2016 and between November 2016 and December 2017 in the time from arrival to initial assessment. Nurse staffing was on the divisional risk register and staff reported that there were often staff shortages that needed to be filled with bank and agency staff. The service did not keep their risk register updated. The team readily provided emotional support to patients when they were distressed or confused and used appropriate resources to support patients experiencing confusion as a result of dementia. It shows just 7 Covid patients in hospital across the Trust, with two on ventilators. Staff delivered patient care in line with evidence based care and best practice guidance. Along with the introduction of GP streaming this reflected a targeted approach to improving access and flow. The majority of staff reported positive changes in their workplace culture and spoke of approachable and supportive middle managers. Phlebotomy clinics had set appointments and focused on calming children down prior to and during blood taking procedures. Quality checks were carried out to make sure staff were clearly documenting observations on arrival and during childrens stay on the ward. Have you found an error with this catalogue description? The Ridge, St Leonards-on-Sea, East Sussex, TN37 7RD Our rating of this service improved. Clinical outcomes were monitored and were similar to units of similar size. This reflected a rating of inadequate for safe, requires improvement for effective, responsive and well led and good for caring. TN40 2DZ. The programme aims to give an up-to-date view of hospital maternity care across the country and help us understand what is working well to support learning and improvement at a local and national level. Staff knew where to access support and information. Bexhill-on-sea, Eastbourne District General Hospital is located on the outskirts of Eastbourne town centre. Theatres staffing met the recommendations of the AfPP and ward level planned nursing staffing versus actual staffing was usually met, albeit with temporary staff. NICE guidance was used, monitored and audited in a number of clinical specialities, for example, Parkinsons quality standard (QS164). Where healing starts andthe road to recovery begins. Mental health services were provided by another trust. Staff had an understanding of what informed consent entailed. We last inspected in October 2016 and rated urgent and emergency services as requires improvement overall. RM AMHFKY - Protestors including MP's and opposition candidates march against cuts to local maternity services in Eastbourne. If youre staying in hospital as an inpatient youll be made comfortable and be cared for by our dedicated teams. If Aurora is not the appropriate place for a patient, our Patient Services team is very knowledgeable about other organizations and services available and is happy to assist individuals in obtaining the services that best meets their needs. In some of the records we looked at we found missing referrals, no evidence of consistent risk assessment and evidence of the discharge of a patient at significant risk of self-harm or suicide. Staff were clear about their roles and accountabilities. The vision and strategy were focused on sustainability of services and aligned to local plans within the wider health economy. The sepsis link nurse developed a think Sepsis poster which highlighted monthly audit results and a Stop sticker when the pathway was no longer appropriate, to ensure staff used the screening tool and cascaded results to the clinical leads and matron. Data provided by the trust showed improvements in the implementation of the sepsis pathway. We rated it as good because: Published Four closures were due to lack of medical and nursing staff at Friston and six of these closures were due to insufficient paediatric nursing staff/skill mix of staff at the Conquest Hospital site to care for two patients with mental health issues needing one to one care whilst on the ward. Consultant vacancies were listed on the service risk register and the latest available data noted 69% of patients were reviewed by a consultant within 14 hours of admission against Royal College of Emergency Medicine guidance. Services were being transformed to make sure acute, outpatients, nursing outreach and community paediatric services holistically met the needs of children and young people. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. This maternity thematic review was a focused inspection; we inspected the domains of safe and well led using the CQCs established key lines of enquiries (KLOES). Leaders and staff understood and knew how to apply them and monitor progress. Each report covers findings for one service across multiple locations. Download full inspection report for Eastbourne District General Hospital - PDF - (opens in new window), Published Published On arrival to the ward you will be shown your allocated bed space, the bathroom and toilet facilities and given a call bell to contact staff as required. Staff recognised and reported incidents and near misses. Most staff did not meet the trusts 90% target for mandatory training completion and demand pressures on the service meant staff often found it difficult to attend training. 877.870.7012. However, staff are taken from the ward they are based in to work in other areas that do not have a full establishment and staff shortages. However, some improvements were needed in bed management processes to ensure that patients did not remain in the intensive therapy unit (ITU) longer than required and patients requiring critical care were managed in an appropriate setting. The service did not have a major incident policy for the mortuary, although they had started work to produce this. Equipment checks were now given a higher priority. It will also include any special instructions personal to you. In the week beginning on April 3, 2021, hospital admissions were 85.5% of what would be expected based on historic patterns. Requires improvement Banner Estrella Medical Center in Phoenix, AZ is rated high performing in 5 adult procedures and conditions. Staff showed compassion when dealing with patients and protected their privacy and dignity. And while figures continue to go up, Covid hospital admissions in Eastbourne remain incredibly low. This was demonstrated through consistently poor audit results despite governance interventions. There were business continuity plans in place for use in the event of a major incident. the service is performing exceptionally well. Staff provided good care and treatment, gave children and young people enough to eat and drink, and gave them pain relief when they needed it. Acute Admissions Unit - Level 3. Hand hygiene audits showed sustained high levels of compliance with results maintained above 97% since February 2016. We are unable to accept any liability for loss, theft or damage to personal property or money unless it has been handed in for safe custody and an official receipt obtained. We saw staff monitor patients national early warning signs (NEWS) scores and discuss patients within safety huddle meetings that had consistently high scores. There were readily observable changes made across the trust in relation to never events that had occurred, with learning widely disseminated. The discharge lounge is staffed by nursing staff who can care for all your needs while you are there. We observed safeguarding folders, which identified the safeguarding lead and the referral process. Overview. 0300 131 4500, Eastbourne District General Hospital The doctor will prescribe all the tablets and medicines that you need while you are in hospital, as well as any you need when you return home. Located in the heart of Eastbourne, the school has the sea and the town centre on its doorstep, while the train station is only a five-minute walk away. A mental health liaison team provided urgent reviews within two hours of referral although there were gaps in the service out of hours. One team of staff felt their manager was less approachable and they felt less supported but this appeared to be about an individual middle managers approach. Staff felt respected, valued, and were proud of the organisation as a place to work and spoke highly of the culture within the service. Source: Epic and KFF analysis of Epic Cosmos data Get the data PNG. There were 10 times from 1 January 2019 to the 1 October 2019 where the short stay paediatric assessment unit, was closed at the weekends. Third party children and adolescent mental health services did not accept assessments after 3pm. We aim to accommodate all our patients in same sex wards. We are dedicated to the wellness of INDIVIDUALS, their FAMILIES and the COMMUNITY through prevention, intervention and treatment via our inpatient and outpatient services. Current mandatory and statutory training for nursing and medical staff did not meet trust targets. The outpatient department at Eastbourne hospital was undergoing an improvement programme for services provided to patients. Learn more about PALS. Admissions Unit - Eastbourne DGH - Information for the day of your surgery File type: application/pdf Review date: July 2022 Please visit our Insurances Accepted page to learn more. Signposting was not dementia friendly and did not accommodate visual deficit needs. the service isn't performing as well as it should and we have told the service how it must improve. However no patients waited more than 12 hours from the decision to admit until being admitted and much work had been done by the site management and executive team to address patient flow throughout the hospital. Those series are affected are indicated in their catalogue entries. Our ratings reflected low levels of consultant cover, variable compliance with hand hygiene, inconsistent pain management, limited paediatric services and delays to triage, assessment and treatment. Ward and departmental safety thermometer results showed improvements across the service. Staff worked well together for the benefit of children and young people, advised them and their families on how to lead healthier lives, supported them to make decisions about their care, and had access to good information. Our rating of the service was good. Find Hospitals in Eastbourne listings on 192.com. We support protected meal times. Slippers or shoes that fit properly, to avoid slips or falls during your stay in hospital. Aurora Behavioral Health Systems Patient Services team can also answer questions regarding funding. 0300 131 4500, Bexhill Hospital Managers monitored the effectiveness of the service and made sure staff were competent. Your information helps us decide when, where and what to inspect. Some policies we viewed on line for example the acute asthma in children, Abdominal pain in children: managing children with gastroenteritis and managing fluids in children needed review as they were up to two years out of date. We appreciate your support in asking your friends and relatives to only visit during visiting times. AAA Team Home . Staff with substantial expertise in safeguarding and child protection provided support to the emergency department (ED) team although the use of safeguarding tools and assessments was variable. Call us today, 24/7, for a free, confidential assessment . There was a system in place to identify patients who might be a little confused and need careful support in decision making.The coloured butterfly markers allowed staff to differentiate these patients from those with more advanced dementia.The dental team provided exemplary planning of care for patients with learning difficulties who needed dental surgery.

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