Once a request is opened, you have 3 business days to resolve the issue. Essentially, it allows you to do things such as: If you receive a lot of packages from USPS, its certainly worth signing up for and can help prevent packages from being delivered to an agent in the future, when possible. After that time, either you or the buyer can ask eBay to step in to help resolve the issue. View cart for details. respond to the case with the tracking number, it should close in your favor. I do not understand what this delivery status means, who this "agent" is, and why the parcel has not been delivered to the addressee for a week already. Report any missing packages to the shipping carrier you used they may be able to help. Returns happen. Most packages that are delivered to an agent arrive within 1 business day. document.write ('&cb=' + m3_r); if (!document.MAX_used) document.MAX_used = ','; With a virtual mailbox from US Global Mail you get a permanent physical street address you can use to receive all of your mail and all of your packages (from any carrier or provider) no matter how often you move or where you move to in the future. If eBay closes the case on behalf of the buyer, you could receive a defect that may affect your seller standard. USPS has GPS scanners that can pinpoint the exact location where the scan occurred, and where they claim the package was delivered. For more information on how to handle these requests, and how eBay can help, take a look at handling payment disputes. There are a number of shipping and delivery options available on eBay, from tracked international shipping to picking up an item in your own neighborhood. Add in the deeply discounted mail forwarding costs (up to 80% off of traditional postage) to nearly any address on the planet, automatic check depositing features, improve safety and security options, and so much more and its not hard to see why people love US Global Mail as much as they do. 500+ business, marketing, and personal development lessons. Solved: delivered to agent? That is the ebay global shipping center where the package is then resent to the buyer in another country . It's up to the buyer to update the eBay status but if they say it wasn't delivered according to the usps and eBay it was. Save money by combining shipping when you buy more than one item from the same seller. If the estimated delivery date for your order has passed and your item hasn't arrived, you can let the seller know by reporting that you didn't receive it. Knowing your shipping cost is critical to pricing your items right and maintaining your profit. The bulk of USPS mail carriers arent just going to be handing things over to anyone and everyone. The Priority Mail items will be considered delayed if you dont receive them in more than five days from the date of mailing. document.write ("?zoneid=4"); Published December 8, 2020. [CDATA[ Use our app to do any of the following and more: We have helped over 300,000 people with their problems. I suspect, this is exactly what happened. Some examples of agents may include parcel locker services, concierge, and front desk. Well normally get back to you within 48 hours, though occasionally it can take a little longer. Check out these international shipping tips, Making your listings available internationally is easy and can help you grow your business. 12-17-2014 06:26 AM. if (!document.MAX_used) document.MAX_used = ','; Finally, consider signing up for USPS informed delivery service. Well gather the info you provide and use it to submit your request with the USPS claims department in a few minutes! All content is for informational purposes only and should not be considered financial advice. I had an ebay shipment delivered to "agent" last week, after a phone call I found out the agent ended up being an alternate post office since the intended . document.write ("&loc=" + escape(window.location)); Some merchants will offer refunds for packages that are missing, even if tracking shows them as delivered. If the seller has already shipped the item, they won't be able to cancel the order. Just know that the USPS does not (and cannot, really) take any extra steps whatsoever to confirm the identity of the individuals that they and these packages over too. So, lets look over in more detail who USPS actually considers to be a qualified agent, and who they may have delivered your package to. If USPS tracking states that your package has been delivered to agent for final delivery, this means that they have delivered it to an individual, who is now responsible or actually delivering it to you. Why Else Would USPS List Delivered To Agent For Final Delivery On The Tracking? . Therefore, waiting 1 business day (or 2 if youre patient) is usually enough for the package to get delivered without any extra steps needing to be done. Changes to Promoted Listings Standard ad fees, eBay partners for sellers services allproviders on one page. Find many great new & used options and get the best deals for FIFA Club World Cup Japan 2006 Flame pin badge FC Barcelona SC Internacional at the best online prices at eBay! I think this information will be useful to you: https://www.uspstrackingfun.com/usps-delivered-to-agent/, Thank you,it became a little clearer to me how it works. I'd let the buyer know you are investigating with USPS and appreciate her patience while you do so. Deposit bank checks virtually with the click of a button. For high value items (750 USD/CAD/AUD or 450 GBP or 550 EUR or more, depending on the international site you are selling), use a shipping service that includes. So, you dont need to worry about it being handed off to potential thieves, or even your neighbors. If the seller doesn't respond or if they can't resolve the problem, you may be eligible for eBay Money Back Guarantee. An agent refers to whoever receives the package, but it doesnt only have to be an authorized person. Your agent is the reshipper. Of course, your local post office employees can also be considered agents that are able to accept packages on your behalf as well. Find It In Seconds! QVC then can also see that it was returned to the USPS office by you. Common examples include an apartment or university mailroom, who will actually sort and deliver mail to the tenants themselves. Read more below. If your address has a mailroom or parcel lockers, this is the first place Id recommend checking most commonly, this is where its at. My package was out for delivery and shows it arrived at the unit today then it was delivered to an agent 4 hours later. If you want to connect with James, follow him on your favorite social networks! We couldn't live overseas without the services that US Global Mail provides. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. This lets the seller know that the issue is resolved. You can still close it if things are resolved. I have been using the service for 10 years now. I don't have any idea where it's been, but finally made it. As a reminder, this subreddit is not an extension of official USPS customer service therefore inquiries by customers may be removed by mods if a question is answered by the FAQ or the post is in violation of our rules. The thread itself also demonstrates how sometimes sellers can effect change by reporting an issue on the boards, encouraging others to weigh in, and being persistent. The result is no package. Feel free to share other examples. Honestly it makes no sense. I hope that this article has answered all of your questions, and that your package will arrive soon. These are the available tracking options: If you want to clear up any confusion and ask USPS representatives what you want to know directly, heres how you can contact them: You cant file a claim if your USPS package isnt damaged or missing. According to several USPS employees, management gets on the drivers case if they return back with unhandled or undelivered mail. But they don't have to disrupt your businessor your profits. Thanks", But I think that the USPS staff made no less contribution to the delivery :-), it means delivered to a mailroom or apartment complex office or someone at the business address, Here is a copy of a USPS employee explaining what's happening: "I'm a carrier, and we've been instructed to sign "C-19" where you would sign your name, and print our initials and route number where you'd print your name on our scanners. ok, I see now you're located in Russia, as the poster below stated, "delivered to agent" may mean it in US customs. I will call usps in the morning but just wondering if someone knows. this is why freight forwarders arent allowed on ebay. Delivered to Agent for Final Delivery ANNISTON, AL 36207 _____ Dion D. Rode US NAVY/US ARMY(RET) NRA LIFE MEMBER. If you're getting a refund, it will go back to your original payment . Technically, USPS considers anyone over the age of 12 who is able to make the final delivery to you. Guess I will wait untill tomorow to call ebay and get this closed. Getting confirmation that your package has been safely and securely dropped off is always something great to see in our tracking info. 'Delivered to an agent USPS' means your delivery was attempted, but you could not sign for it. If you aren't there, then I'll leave you a slip stating I tried delivering it. Find out when you can expect your item to arrive, and get information on free shipping. Clearly, I can't do anything in person to resolve the issue. If the package was "Delivered to Agent for Final Delivery" at your work address you should call the reception or mail room of your work to begin locating the item. The label had nothing to do with global. I suggested that the buyer contact her Post Office, but the tone of her letter does not bode well for me. Read more below. What is USPS Priority Mail Express & how much does it cost? They should tell you what happened to your package and how you can retrieve it, Choose the shipping company responsible for your parcel, Answer a few questions about your request. Plus I am shipping from usa to usa. First check the delivery information, and if the expected delivery date has passed, let the seller know that it hasn't arrived. Packages often end up at the local postal service, and the USPS tracking system shows the same status. What Does Delivered To Agent For Final Delivery Mean? When stating your handling time, make sure its something you can manage. What to do if you provided an incorrect shipping address. Last edited by DDRode; 01-12-2021 at 03:46 PM. To learn how to reach an actual person at USPS rather than being stuck on their automated support line, click here! However, if your package was delivered to a package forwarder, it can take several weeks for the package to arrive. In this article, Ill be covering what exactly this message means, who currently has your package, and what to do if you dont end up receiving it along with other common questions as well. Regardless of who the package was delivered to or why the delivered to agent message was used, the important question is this when will your package actually arrive? They will either deliver packages to you, drop them off at your home for your personal pickup, give them to people they feel are actual authorized agents on your behalf, or simply not complete the delivery process and instead leave a note for you to expect delivery attempts again the next day or for you to come down to the post office and pick up the package yourself. If the package was insured, you may be able to file a claim to be reimbursed for the packages value. If you have any other questions about USPS, please ask them using the comment form below and Ill be happy to respond. USPS Informed Delivery is a free service, similar to UPS My Choice or Fedex Delivery Manager. Bought an item and want to check when it should arrive? Make shipping easy with the eBay Shipping Calculator, Tips on shipping sneakers to the authentication center. They have never missed on any request I have asked of them in the 2+ years.. You pay them to receive (and ship to you) your packages, they received it (that's what the tracking shows) and failed to ship it to you.
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